This is the perfect time to join us on the virtual platform. From the virtual event, you will see the same vendors on the platform as you would see at the live, in-person event. You may not meet with them "live", but you can correspond with the pros via Messenger to ask questions and schedule consultations, either in-person or via Zoom.

We do not offer refunds unless a show is canceled; however, due to COVID the following COVID policy has been adopted by International Wedding Festival.

All ticket fees will be refunded in the case of a state, county, city, or local ordinance that mandates cancellation of live events. If there has been a significant change to the event such as a location change or date change, we will send an announcement to all ticket holders with details about whether a refund will be permissible. Please check your email, including junk/spam folders, for this event announcement before proceeding. If an event has been changed and the announcement includes a deadline for refund requests, we cannot refund orders submitted after that deadline. We cannot offer refunds due to scheduling conflicts, illness, or other personal issues. We also do not have a credit system, as each show is unique and funds are not transferable from one event to another. If you have physical tickets or Print-at-Home tickets, and they do not explicitly state "Tickets are Non-transferable" then someone other than yourself can use them. If you have ordered tickets as Will Call, please contact us for clarification on whether someone other than yourself can claim your order.

Customer Support Hours: Monday - Sunday, 7 am - 6 pm Pacific Time, except on event days. Our staff is onsite on show days and phone coverage is limited due to extra show day activity. We apologize in advance for any inconvenience.